ONSITE IT AD-HOC IT SUPPORT
What A Great Idea!
Situations can vary greatly when it comes down to supporting your office I.T.
For one off problems we can provide Ad-Hoc support , at a fixed hourly rate or in many occassions we can quote you a fixed price for the incident.
Many of our customers try us out using our Ad-Hoc service , and then sign up for an IT maintenance agreement , allowing us to provide you and your business with a proactive service , advising you on your IT infrastructure, and planning future upgrades. allowing us to fix issues before they become a major problem.
ONSITE IT ensure we are at the other end of the phone or most commonly these days can remote control your PC or Server, making things as easy for you as possible. Having someone there and to guide you couldn’t be easier.
ONSITE IT Ad-Hoc GUARANTEED RESPONSE
Whenever or wherever you have a problem, ONSITE IT Customer Support Engineers are available anytime during office hours ensuring that your problem is fixed and fast on a pure Ad-Hoc Support basis.
Our engineers are good at what they do and more so being Microsoft Certified Accredited Engineers which gives you that peace of mind knowing that your Equipment or problem is being dealt with on a professional basis.
ONSITE IT CUSTOMER PROMISE
With our Ad-Hoc Support you pay for the tangible services delivered - as required.
We here at ONSITE IT do whatever it takes to get your systems running satisfactorily. You only pay for the time taken and parts used.
Although we are happy to provide our customers with Ad-hoc support we always recommend our customers think about a service agreement, this enables us to build a knowledge of your systems, reducing the time taken to resolve issues.
With an ONSITE IT service agreement you will get regular advice and help, and we have the opportunity to enhance the efficiency of your systems.
ONSITE IT SERVICE
For Ad-Hoc Support our technicians can either visit your premises (Travel time applies) or you can bring the equipment to our fully equipped workshop.
Wherever possible all charges will be detailed prior to commencement of any work.
ONSITE IT Ad-Hoc Service Rates
Our rate for Ad-Hoc Support service office hours support start from just is £60 + VAT per hour
Our normal office hours are 9am - 5:30pm Monday - Friday
Support can be provided outside these hours by prior arrangement
Discount rates available for longer term requirements. (1 day+)
please call 01621 850550 or contact us(link to contact page) for full details.
