Scott purchased his first computer in 1986 at the age of 14 and learned to programme shortly afterwards. His love of computer gadgets led to a full-time career in IT, working for the likes of Equity Red Star, Bank of America, and Ford Motor Company before establishing Offsite IT in 2006.

Job role:

Working on our strategies and KPIs to ensure our staff and customers are looked after, while ensuring our team are motivated and knowledgeable.

Best part of your job:

Seeing the results of positive improvements initiated by me and implemented by my team.

I’m responsible for the strategy and direction of the business development function, working with the management team to expand our client base and also advising our existing clients on IT solutions that help to achieve their long-term business goals.

Job role:

Having a lot of flexibility in the way products are delivered and the great relationships that are being built between myself and prospective clients, along with ensuring we supply the best products and services available.

Best part of your job:

Seeing the results of positive improvements initiated by me and implemented by my team.

Job role:

As the primary point of contact for customers, I am responsible for taking initial information relating to their IT issues and carrying out the initial diagnosis and resolution steps. If a higher level of expertise is needed, I will escalate the case to my colleagues.

Best part of your job:

Fixing problems for customers and helping them to have a more productive day.

Job role:

As the service delivery manager, it’s my responsibility to establish strong customer relationships and to deliver a high-quality proactive service by managing our dedicated support team.

Best part of your job:

Working in a dynamic environment means that no day is the same. I also enjoy working with different infrastructure which leads to extensive personal development opportunities.